Here at the Brooke Whalen Insurance, we treat our clients like family. Our mission is to help you achieve your dreams by providing the best protection and financial guidance required to take on the world!
Heather went above and beyond to help me with insurance quotes when I was in the process of purchasing a home. She is such an amazing agent! I would not use anyone else!
We had just filed our first claim and our agent had called late night as soon as she found out that we had gotten into an accident to make sure that everyone who was involved was doing ok. She was very genuine about the whole thing and fully briefed us on further actions that needed to take place. We felt reassured that everything was going to be ok and was over all pleased with the whole experience. Super happy to be a part of Erie.
Heather was amazing and so accommodating. She went above and beyond to help me and work with me. It is so appreciated. She was so friendly and professional. I recommend this company to everyone looking for insurance. You all are life savers.
Heather was SO helpful in explaining everything, especially all the extras Erie provides.
Brooke is always available to her clients, even on the weekends. The customer service is top notch and every time I've had a question, I received a reply or phone call promptly. She is always looking out for her clients and making sure that they get the coverage they need no matter the situation.
Her customer service is A+++. She returns calls/emails quickly and answers any questions you may have. The companies rates are fantastic and I have recommended this company to my family and friends or anyone who has brought up having insurance needs.
Heather was very attentive to our needs. She was also willing to stay after 5PM to ensure that we were taken care of it. It's that type of dedication that makes me feel like I am in great hands.
Brooke and her staff have always been wonderfully helpful to me and my family! She truly cares about her clients and takes great care of them as if they were her own family!
Brooke has been a pleasure to work with. We moved from PA to KY and had to get new home owners and auto insurance, and Brooke made the transition as stress-free as possible. Highly recommend.
We had an accident, on a holiday, late in the evening... Brooke was super helpful and responsive and got things going really quick. Much appreciated!
Brooke was able to save my family approximately $120 per month in car insurance plus over $800 on our homeowners!! But, the customer service is above and beyond with her agency. My husband's car broke down and I texted Brooke early in the morning and within minutes she was able to respond with Erie's roadside assistance information and my husband's car made its way to the shop shortly after!! Thank you, Brooke, for your awesome service!
Heather has been so wonderfully helpful to me in getting the best insurance coverage for my family. She is readily available to answer questions and is helpful anytime that I need her assistance.
Brooke, is very professional, she gave me quotes on Car insurance & also home insurance I felt no pressure, she was cheaper than others & offered more. Erie is the way to go!
Heather provided great service. She is very professional and always easy to get ahold of when I have a question. My rates were also much lower than that of other companies we've tried on home and auto.
Heather has always been nice and quick to respond to any questions or needs. As an added bonus she got me the cheapest insurance around! Beating out the next one by almost $100 a month. I have referred several people and most change their insurance too!
Brooke is extremely responsive with my many questions. She has been very patient and reliable and made switching car insurance companies easy. Switching to Brooke Whalen Insurance was by far one of the best decisions we made.
I loved how helpful Heather Lewis was. I gave her information straight off of my original policy and she did everything the same with some extras and my insurance was still cheaper. I have told everyone about Erie Insurance and passed along Heather Lewis's information!
The transition process was extremely smooth, which scared me as I had not changed insurance companies in over 11 years. With multiple homes and vehicles, I knew it wouldn’t be an easy process, but the savings was worth it, and Heather is amazing to work with.
Love her friendly smile and the way, she explains my policy. Always looking out for the best price and coverage she can get me.
Brooke is wonderful to work with! Shopping for insurance and understanding policies can feel like a lot of work, especially to those of us who aren't familiar with the process. Brooke has a precise approach to explaining policies and making sure it's not overwhelming. She's also very friendly to interact with and very prompt to respond. We are happy to have an agent for our business and our personal insurance that we know and trust!
We protect what matters most to you.
Brooke Whalen Insurance Agency is passionate about caring for women, children, and families. Many women and children need a safe space where they can get the education, counseling, and support they need. We are currenly supporting the efforts of The Nest. Their holistic approach is unique and has been able to help 4200 families just […]MAKE A DIFFERENCE
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Don’t let what happened to the Mackey Family happen to yours. Call Brooke Whalen Insurance in Lexington KY at (859) 885-0232VIEW MORE
Can you guess 5 main reasons we see families needlessly suffer financial devastation? Watch and find out! Call Brooke Whalen Insurance in Lexington KY at (859) 885-0232VIEW MORE
When Erie Insurance opened for business in 1925, our co-founder H.O. Hirt inspired us with his motto: Never lose the human touch. Well… these days, the “human touch” looks a lot different. But that spirit is still alive in us at ERIE, where we’re still here for you and the communities we serve. Check our COVID-19 Information […]VIEW MORE