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The Brooke
Whalen team

Here at the Brooke Whalen Insurance, we treat our clients like family. Our mission is to help you achieve your dreams by providing the best protection and financial guidance required to take on the world!

take it from our clients
  • Barbie G., customer since 2016

    Heather went above and beyond to help me with insurance quotes when I was in the process of purchasing a home. She is such an amazing agent! I would not use anyone else!

  • Brandon R., customer since 2017

    We had just filed our first claim and our agent had called late night as soon as she found out that we had gotten into an accident to make sure that everyone who was involved was doing ok. She was very genuine about the whole thing and fully briefed us on further actions that needed to take place. We felt reassured that everything was going to be ok and was over all pleased with the whole experience. Super happy to be a part of Erie.

  • Brooke G., customer since 2018

    Heather was amazing and so accommodating. She went above and beyond to help me and work with me. It is so appreciated. She was so friendly and professional. I recommend this company to everyone looking for insurance. You all are life savers.

  • Customer since 2017

    Heather was SO helpful in explaining everything, especially all the extras Erie provides.

  • Daniel L., customer since 2016

    Brooke is always available to her clients, even on the weekends. The customer service is top notch and every time I've had a question, I received a reply or phone call promptly. She is always looking out for her clients and making sure that they get the coverage they need no matter the situation.

  • Derrick W., customer since 2016

    Her customer service is A+++. She returns calls/emails quickly and answers any questions you may have. The companies rates are fantastic and I have recommended this company to my family and friends or anyone who has brought up having insurance needs.

  • Dmarcus T., customer since 2018

    Heather was very attentive to our needs. She was also willing to stay after 5PM to ensure that we were taken care of it. It's that type of dedication that makes me feel like I am in great hands.

  • Doreen G., customer since 2016

    Brooke and her staff have always been wonderfully helpful to me and my family! She truly cares about her clients and takes great care of them as if they were her own family!

  • Eric K., customer since 2017

    Brooke has been a pleasure to work with. We moved from PA to KY and had to get new home owners and auto insurance, and Brooke made the transition as stress-free as possible. Highly recommend.

  • Jamie C., customer since 2018

    We had an accident, on a holiday, late in the evening... Brooke was super helpful and responsive and got things going really quick. Much appreciated!

  • Jennifer Q.

    Brooke was able to save my family approximately $120 per month in car insurance plus over $800 on our homeowners!! But, the customer service is above and beyond with her agency. My husband's car broke down and I texted Brooke early in the morning and within minutes she was able to respond with Erie's roadside assistance information and my husband's car made its way to the shop shortly after!! Thank you, Brooke, for your awesome service!

  • Jill R., customer since 2018

    Heather has been so wonderfully helpful to me in getting the best insurance coverage for my family. She is readily available to answer questions and is helpful anytime that I need her assistance.

  • Kathleen A., customer since 2017

    Brooke, is very professional, she gave me quotes on Car insurance & also home insurance I felt no pressure, she was cheaper than others & offered more. Erie is the way to go!

  • Leah R., customer since 2018

    Heather provided great service. She is very professional and always easy to get ahold of when I have a question. My rates were also much lower than that of other companies we've tried on home and auto.

  • Leslie B., customer since 2017

    Heather has always been nice and quick to respond to any questions or needs. As an added bonus she got me the cheapest insurance around! Beating out the next one by almost $100 a month. I have referred several people and most change their insurance too!

  • Samantha J., customer since 2018

    Brooke is extremely responsive with my many questions. She has been very patient and reliable and made switching car insurance companies easy. Switching to Brooke Whalen Insurance was by far one of the best decisions we made.

  • Shannon M., customer since 2017

    I loved how helpful Heather Lewis was. I gave her information straight off of my original policy and she did everything the same with some extras and my insurance was still cheaper. I have told everyone about Erie Insurance and passed along Heather Lewis's information!

  • Suzanne B., customer since 2018

    The transition process was extremely smooth, which scared me as I had not changed insurance companies in over 11 years. With multiple homes and vehicles, I knew it wouldn’t be an easy process, but the savings was worth it, and Heather is amazing to work with.

  • Terri F., customer since 2016

    Love her friendly smile and the way, she explains my policy. Always looking out for the best price and coverage she can get me.

  • William G., customer since 2019

    Brooke is wonderful to work with! Shopping for insurance and understanding policies can feel like a lot of work, especially to those of us who aren't familiar with the process. Brooke has a precise approach to explaining policies and making sure it's not overwhelming. She's also very friendly to interact with and very prompt to respond. We are happy to have an agent for our business and our personal insurance that we know and trust!

Meet the team

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IT’S A WIN, WIN, WIN SITUATION. You won't believe
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Making a difference
in our community

Supporting Those In Crisis

Brooke Whalen Insurance Agency is passionate about caring for women, children, and families. Many women and children need a safe space where they can get the education, counseling, and support they need. We are currenly supporting the efforts of The Nest. Their holistic approach is unique and has been able to help 4200 families just […]


Our Hometown MAGAZINE

Not all great things in life come to you every month... But our magazine does! Be sure to
grab it for helpful tips, yummy recipes, and to enter contests that pay cash prizes, too!


blog posts & recent news

Tragic Mackey Family Story (The Impact of Life Insurance)

POSTED : July 22, 2020

Don’t let what happened to the Mackey Family happen to yours. Call Brooke Whalen Insurance in Lexington KY at (859) 885-0232


5 Main Reasons For Financial Devastation

POSTED : July 17, 2020

Can you guess 5 main reasons we see families needlessly suffer financial devastation? Watch and find out! Call Brooke Whalen Insurance in Lexington KY at (859) 885-0232


How We’re Helping: 8 Things ERIE is Doing During COVID-19

POSTED : June 17, 2020

When Erie Insurance opened for business in 1925, our co-founder H.O. Hirt inspired us with his motto: Never lose the human touch. Well… these days, the “human touch” looks a lot different. But that spirit is still alive in us at ERIE, where we’re still here for you and the communities we serve. Check our COVID-19 Information […]